Ambius Connect cuts paper and supports sustainability


Ambius, the world’s largest Interior landscaping company has set a target to convert all 3,500 of its customers in the UK to its paperless reporting system, Ambius Connect, by the end of 2011. This free facility for customers will save 120,000 pieces paper per annum. Ambius is the expert in providing interior and exterior planting, artwork and scenting to a wide range of environments including offices, hotels, retail, fitness centres and health & care facilities.

Ambius Connect was launched in 2007 to provide customers with complete transparency over service visits by Ambius technicians. Each technician has a handheld PDA which enables every site maintenance visit to be recorded along with any issues such as problems with access to plants or plants noted for replacement. It also stores the electronic signature of the customer contact as proof of the visit. Not unlike an online banking service, this information is held in a secure, password protected extranet, for instant access, day or night by the client contact.

Ambius is the only planting maintenance organisation to provide this level of transparency to customers in a paperless format.

Jeanette Van Roy, Managing Director for Ambius said: “As a Planet Positive accredited business, we are constantly looking for ways to work sustainably and reduce paper use for both us and our customers. Indeed more and more customers require proof of our commitment to sustainability as part of the tender process.

“Prior to the launch of Ambius Connect, all maintenance visits were logged using carbonated paper – 2 pieces of paper per visit. With an average of 17 visits to customers each year, the potential paper savings per annum are huge.”

“The paperless service reporting is a real win win – it’s just so much more efficient and accessible than paper-based reporting. We have the technology – we now just need all our customers to sign up!”


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