Global Locations
Hotels - odour control case study
Making guests want to come back before they’ve even left
Hotels know that success depends on creating the right impact with guests from the moment they walk through the door until they check out and leave. And those guests tend to be more image conscious than ever before, wanting an environment that reflects their aspirations. Creating that impact, whilst making guests feel comfortable and at ease takes vision, planning and great execution.
Our Microfresh case studies in Hotels include:
The Montcalm Hotel, London
The Challenge
The newly opened 5 star Montcalm Hotel in Central London not only has Ambius' stunning plants and containers and flowers throughout the public areas, it has also launched personal scenting for the guest bedrooms.
The Microfresh Solution
Using Ambius' Microfresh Cube the Montcalm offers guests a scent menu, from which they can pick an aroma for their room. The scent menu includes Saw Grass, Lotus Flower and Marine Fresh. It also uses Ambius Microfresh to subtly scent the entrance lobby with Refreshing Lavender.
Hard Rock Hotel and Casino
The Challenge
The Hard Rock Hotel and Casino wanted to enhance indoor air quality in its 150,000 square foot of gaming area that also had a persistent tobacco odour problem despite aggressive cleaning and fresh air ventilation systems.
The Microfresh Solution
A scent was formulated consistent with Hard Rock's hotel amenities - Sawgrass - which was added to an advanced odour neutraliser for tobacco. It was demonstrated in a 5,000 square foot cocktail lounge, with the result that the malodours were completely eliminated and provided and pleasant and memorable signature scent.
Following a month-long trial and evaluation by management, a three year contract for ambient scenting services throughout the hotel lobby, gaming and adjacent areas was awarded.
References ;
Ibis, Crown Plaza, Hotel President, Hyatt Regency Hotel, Omni Hotel Group, The Brown Palace, Hilton Hotels, Embassy Suites, Doubletree Hotel
